Yorkshire Cabs Ltd provides an online system to taxi businesses where passengers can contact their regular taxis via a phone app. This is specifically for a passenger to make a booking with their local taxi business.
Yorkshire cabs Ltd is not a hackney, taxi, minicab or private hire business.
Yorkshire Cabs Ltd is not a taxi booking office.
Yorkshire Cabs is the name of this phone app.
The passenger is to download the phone app themselves from an online store for free.
The passenger chooses their local area group of drivers or the taxi business they want to use when they register. It is possible to change this later in the User Profile of the Yorkshire Cabs app.
The journey is when the passenger enters the vehicle to the location where the passenger exits the vehicle.
The passenger is to book the journey themselves and be a minimum age of 18.
In this case a driver means the person that is to drive the vehicle, and has agreed to, and will transport the passenger that booked a journey with them via the Yorkshire Cabs app.
The driver is a self employed business or a public registered business.
The driver is to be a fully licenced taxi driver by the council they operate from.
In this case local means all of the following places. Where the driver is licenced, where the passenger starts a journey and where the passenger ends the journey. There may be several council, city or area rules and policies to abide for one journey.
The system can not work out whether the journey is legal for any licenced driver to carry out.
The driver is the only person responsible for their own actions. Yorkshire Cabs Ltd is not responsible for the driver breeching any of these laws, rules or policies.
Before accepting any journey, the driver is to ensure that they will not breech any UK laws or local council, city or area rules or policies.
A driver is to reject a job that will breech any UK laws or local council, city or area rules or policies. The Yorkshire cabs app will then search for another driver.
The agreed journey is a contract between the passenger and the driver. This starts when the passenger puts in the journey request and the driver accepts the journey details on the booking app. Yorkshire cabs Ltd is not responsible for the actions of the driver or passenger, including the people travelling with the passenger. Incidents and complaints should be made directly with each other, the licencing authority, or the police. Whichever the passenger and/or driver believe is most appropriate at that time.
The driver is the person responsible for ensuring the safety of all passengers. The driver is to ensure they are insured at all times of the journey for all liabilities. Yorkshire cabs Ltd is not responsible for any personal deaths, injuries, or losses, damages to items in their possession.
The passenger is to first check the vehicle is the correct vehicle by checking the car is the correct make and colour, has the correct authority licence plate and correct car registration. The passenger is to check the driver is the correct driver and that the driver has the correct licence badge. The passenger is to ensure there is only the driver in the vehicle. If the passenger suspects or finds that any of these are incorrect, or a licence is not available, or not attached to the correct place, the passenger must not enter the vehicle and report all findings immediately to the Police.
Yorkshire Cabs Ltd will not be recording or keeping any passenger details other than that entered directly onto the software for the booking and dispatch system. Cab Treasure is the provider and operator of the booking and dispatch system. Passengers and drivers must read and understand the privacy policies that can be found on the app they are using.
The price given on the Yorkshire Cabs app is an estimate price.
The taximeter will be used at all times.
If the taximeter shows a lower price than the estimated one, the driver will charge the taximeter price and refund any prepaid difference.
When the customer pays via the app. Yorkshire Cabs Ltd will pay the driver or business the estimated price minus any money transfer costing.
Drivers may be charged a weekly amount to cover administrative, advertising and any other running costs. There will be a one time charge when drivers initially list themselves on the Yorkshire cabs app used for setting up and admin costs. Passengers register for free.
When the journey is not as agreed, and the taximeter price is larger than the estimated price, the driver may ask for an additional amount to cover this. For example if the journey becomes a multidrop of passengers not within the agreed direct route, asked to stop on route, or you change the destination or pick up place.
It is possible that the Yorkshire Cabs app makes an error when calculating any estimated costs. This should be brought to our attention by the driver.
If the passenger and/or driver is unhappy with the journey and they have unsuccessfully come to a mutual agreement with each other. The passenger should obtain a receipt and then make a formal complaint with the licencing authority. The driver should record all the information and take whatever action they feel is appropriate and safe for themselves and the passenger.
The collection of passenger payment via the booking app and payment to the driver will be operated and managed by the software system. This is all carried out by a professional money transfer company. Yorkshire Cabs does not have any involvement with this and will not record or see any details required to make this happen. You must read and understand the privacy policy regarding this found on the app you are using.
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